1. Scope and Overview
Green Repack Services LLC ("Green Repack," "we," "our," or "us") is committed to safeguarding the privacy of our website visitors, commercial partners, and internal personnel. This Privacy Policy describes how we collect, process, store, and protect information collected through our public website and our secure internal systems, including the Employee Portal.
2. Information We Collect
We collect data under two distinct operational contexts:
A. Commercial Inquiries & Quotes (B2B Public Site)
When you contact us, request repacking capacity, or submit an operational inquiry, we may collect:
- Business contact information: full name, company name, corporate email address, and phone number.
- Operational details: commodity type, projected volume/pallets, seasonal timing, packaging specifications, and facility origin/destination.
B. Employee Portal & Operations Management
For authorized employees and contractors accessing internal operational portals, we process:
- Account credentials (usernames, encrypted passwords, authentication tokens).
- Workforce scheduling, shift assignments, and supervisor task logs.
C. Automated Technical Data
When navigating our web properties, standard server infrastructure may temporarily log:
- IP address, browser type and version, referring URL, operating system, and access timestamps (used strictly for server diagnostics and fraud prevention).
3. How We Use Collected Data
We process collected information strictly for operational and commercial purposes, including:
- Evaluating incoming produce volume requirements and preparing formal proposals or operational agreements.
- Scheduling shifts, tracking floor operations, and maintaining supervisory logs.
- Ensuring website availability, server monitoring, security auditing, and DDoS/abuse mitigation.
- Fulfilling statutory obligations, regulatory traceability, and commercial recordkeeping under Arizona and federal standards.
Strict Anti-Broker Commitment: We do not sell, rent, or trade your personal or business contact information to data brokers or third-party advertisers.
4. Data Sharing and Third-Party Disclosures
We only disclose information under the following limited operational circumstances:
- Infrastructure and Technology Providers: Cloud hosting, secure database management, and authentication providers bound by strict confidentiality agreements.
- Logistics and Cold-Storage Partners: Operational details (e.g., pallet counts, BOL data, carrier appointment times) shared only as necessary to coordinate cross-docking or transportation.
- Legal and Regulatory Compliance: When required by court order, subpoena, or to comply with USDA/FDA regulatory audits, border customs verification, or law enforcement requests.
5. Cookies and Tracking Technologies
Our site utilizes essential technical cookies and session storage necessary for interface navigation and secure login sessions within the Employee Portal. We do not employ third-party cross-site advertising trackers or invasive behavioral profiling tools.
6. Data Security and Storage
We implement administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, or destruction of stored records. These include encrypted HTTPS/TLS data in transit, restricted database access controls, and credential hashing for authenticated portal sessions. However, no internet transmission can be guaranteed completely secure, and users transmit data at their own risk.
7. Data Retention
Commercial inquiries and correspondence are retained for the duration of the operational relationship and subsequent statutory recordkeeping requirements. Authentication and audit logs from internal portals are retained according to internal security guidelines and operational needs.
8. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights or make an inquiry regarding your data, contact our operations desk using the details below.
9. Updates to this Policy
We may update this Privacy Policy periodically to reflect operational, operational-security, or legal changes. Updates will be posted directly to this page with an updated "Effective Date."
10. Contact Information
For inquiries or privacy-related requests, please contact:
Green Repack Services LLC
Attn: Privacy & Data Protection
Río Rico & Nogales Commercial Corridor, Arizona, USA
Direct inquiries may also be submitted via our main website contact form ↗.